At Sri Lanka Tours and Cars, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us or use our services. By using our website or engaging with our services, you agree to the terms and conditions of this policy.

1. Information We Collect

We collect personal information to provide you with our services, including:

• Contact Information: Name, phone number, email address, and physical address.
• Travel Details: Booking information, tour preferences, flight details, and any special requests.
• Payment Information: Credit/debit card details or other payment methods used for booking.

We may also collect non-personal data such as browser type, operating system, and browsing behavior to improve the user experience on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and confirm your bookings.
• To provide you with relevant information about your bookings and tours.
• To communicate with you regarding inquiries, customer support, or promotional offers.
• To improve our services and website based on user feedback.
• To comply with legal obligations and resolve disputes.

3. Data Security

We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers (such as payment processors, transportation partners, or tour guides) only to the extent necessary to fulfill your bookings or provide services.

We may also share your information if required by law, to enforce our terms of service, or to protect our rights, property, or safety, and that of our customers or others.

5. Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience, track website usage, and personalize content and ads. You can modify your browser settings to refuse cookies, but this may affect your ability to use certain features on our website.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving promotional emails by clicking the unsubscribe link provided in the emails.

If you wish to exercise these rights or have any concerns about your personal data, please contact us at info@srilankatoursandcars.com.

7. Third-Party Links

Our website may contain links to third-party websites for additional information or services. These websites are not controlled by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Sri Lanka Tours and Cars
Phone: +94 77 995 1144
Email: info@srilankatoursandcars.com
Address: 311/15 Beas Lain Road, Amandoluwa, Seeduwa, Katunayake, Sri Lanka.